No Show/Late fee

A notice of at least 24 hours is necessary for cancellation of any appointment. If you fail to inform us, we might impose a fee for no show and/or terminate your business connection with Pawllywoof as per our decision. The new charges are effective immediately as follows:

• No-Shows: $50 fee and/or termination of relationship
• Late (15-30 minutes): $25 fee
• Late (30+minutes): $50 fee and cancellation of appointment
• No-Shows (New Clients): Immediate termination of relationship

However, we are aware that emergencies can arise and we will consider the situation while applying for the no show fee. People who repeatedly do not show up will not be attended to any longer.

We appreciate your understanding and consideration for our groomer's time.

**SERVICE SATISFACTION**: The salon may ensure that services are performed to the best of their ability but may not offer refunds if a customer is dissatisfied after the service is completed.